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Wednesday, April 3, 2013

Interpersonal Skills Paper

Introduction

Effective interpersonal communication is important in the drive steering profession. Interpersonal communication is especially important when communicating with the client. The case managers ability to communicate and interact effectively with the client is a necessary skill for success. Good interpersonal communication skills are a necessity when working with special populations as tumefy as with people who move over different diverse backgrounds. Without these skills, a problem larger than the one originally stated plunder be created. Effective communication will help to micturate trust and rapport with clients as well as different organization the case manager may work with.

The climate for service to clients needs to be of optimum importance in the very first interview that takes place. This climate needs to have productive communication and relationships in raise to be a success. In the beginning, or engagement stage, the case worker strives to amplify a trust with the client through acceptance and understanding. The center that is given is I care about you, and the client is more than apt to open up his or her feelings to the practitioner. Listening reflectively shows thoughtful concern to the client. If the worker is organized and focuses his or her actions on the purpose of the meeting, the client is more apt to feel the clinician is fitted (Rothman & Sager, 1998).

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Clients often have negative feelings about asking for help in the initial intake interview and may not have realistic expectations. Since the Ameri git culture places such(prenominal) a value on independence, clients may be embarrassed or discouraged about their situation and need for services. Clients can also be confused about what is expected of them so the worker must carefully negotiate and clearly decide the roles during this initial interview. Through role clarification, at this stage, will prune the risk of the...

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